Shipping Information

 

We are committed to ensuring your order is delivered promptly and securely. Please review our shipping policy below:

 

1.Processing Time:

 

Orders are typically processed and shipped within 2 business days after payment confirmation.

Customized or made-to-order items may require additional processing time, which will be communicated upon purchase.

 

  1. Shipping Rates:

 

Shipping rates are calculated based on the weight, size, and destination of the package.

Free shipping promotions may be offered on qualifying orders within specific regions or order thresholds.

 

  1. Shipping Methods:

 

We offer the following shipping methods:

Expedited Shipping: Estimated delivery within 2 business days.

Standard Shipping: Estimated delivery within 5 to 7 business days.

This may vary depending on the final destination and zip codes.

 

  1. Tracking Information:

 

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

You can track your order status and estimated delivery date using the provided tracking number.

  1. International Shipping:

 

We currently ship to select international destinations. International shipping rates and delivery times may vary based on the destination country's customs policies and procedures.

 

  1. Delivery Issues:

 

Please inspect your package upon delivery. If you notice any damage or discrepancies, please notify us within 48hours of receipt so we can assist you promptly.

We are not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, customs delays, or carrier issues.

 

  1. Order Cancellation or Modification:

 

Contact us as soon as possible if you need to cancel or modify your order. Once an order has been processed and shipped, we are unable to make changes or cancel the shipment.

 

  1. Contact Us:

 

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at namaste@cleeo.in

 

  1. Agreement Acceptance:

 

By placing an order with us, you acknowledge that you have read, understood, and agree to abide by our shipping policy.