International Orders

We are pleased to offer international shipping to select countries. Please review our international shipping policy below:

 

  1. Shipping Destinations:

We currently ship to the following international destinations:

  • USA
  • Canada
  • Australia
  • United Kingdom
  • Brazil
  • Mexico
  • UAE
  • Thailand

If your country is not listed, please contact us for further assistance.

 

  1. Shipping Methods:

 

International orders are shipped via FedEx, DHL or UPS, depending on the destination and shipping option chosen at checkout.

 

  1. Shipping Rates:

 

Shipping rates for international orders are calculated based on the weight, size, and destination of the package.

Please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are determined by the customs authorities in the destination country and are the responsibility of the recipient.

 

  1. Customs and Import Duties:

 

International shipments may be subject to import duties, taxes, and customs clearance fees imposed by the destination country's customs office.

Cleeo Home is not responsible for these charges and cannot predict their amount. Customs policies vary widely from country to country; please contact your local customs office for further information.

 

  1. Shipping Timeframes:

 

Delivery times for international orders may vary depending on the destination and customs processing times.

We strive to provide accurate delivery estimates, but delays may occur due to customs inspections or other unforeseen circumstances.

 

  1. Order Cancellation or Modification:

 

Contact us as soon as possible if you need to cancel or modify your international order. Once an order has been processed and shipped, we are unable to make changes or cancel the shipment.

 

  1. Returns and Refunds:

 

Please review our standard returns and refunds policy for international orders. Customers are responsible for return shipping costs and any applicable duties or taxes associated with the return.

 

  1. Contact Us:

 

If you have any questions about our international shipping policy or need assistance with placing an international order, please contact our customer service team at namaste@cleeo.in

 

  1. Agreement Acceptance:

 

By placing an international order with us, you acknowledge that you have read, understood, and agree to abide by our international shipping policy.